How does the initial consultation at Helene Clinic proceed?

When considering stem cell therapy, it is important to consult with medical staff not only about the treatment itself, but also about whether you are a suitable candidate for the treatment.

Introduction

When considering stem cell therapy in Japan, many people wonder, "What happens during the initial consultation?"

When visiting a medical institution abroad for the first time, you may have many questions.

For example, what documents should I prepare? How long will the consultation take? Furthermore, will I receive language support?

The initial consultation at Helene Clinic is not a forum for unilaterally recommending treatment.

First, we will check the patient's health condition and medical history. We will also review any test results. Based on this, we will carefully consider whether treatment is appropriate.

During the consultation, medical staff will review your medical history. They will also check your current health status and test results.

Furthermore, we will explain the basic concepts of stem cell therapy. We will also explain the treatment process and the cultivation and management of cells.

At Helene Clinic, we prioritize ensuring that our patients fully understand their treatment plan.

Therefore, we provide necessary information in an easy-to-understand manner. We also support patients in making their own informed decisions.

This article will guide you through everything from preparations before your visit to Japan to your consultation on the day of your visit. First, we will explain the pre-consultation process, and then we will describe the flow of the in-person consultation.

*This article is a general guide based on Helene Clinic's consultation policy and publicly available information. It does not indicate individual treatment outcomes.

Online pre-consultation and required documents

Helene Clinic offers online pre-consultations. This service is available to those who request it.

You can have a pre-departure consultation before traveling to Japan. A coordinator will assist you.

You can contact us by phone, email, KakaoTalk, etc.

When you contact us, a coordinator will provide you with basic information. They will also explain about consultations and treatments in Japan.

During the online pre-consultation, we will address any questions or concerns you may have and address any requests you may have. We will also provide information on things you should confirm before your visit.

We will also confirm the basic information necessary to consider treatment suitability. Furthermore, we will assist you with filling out the pre-treatment questionnaire.

After that, the coordinator will schedule the appointment and confirm your visit.

To ensure a smooth consultation, we recommend preparing the following documents.

• Medical records related to past consultations and treatments
• Information about medications you are currently taking.
• Blood test results and other test results
• Imaging test results such as MRI and X-ray (if applicable)
• Photo ID

The necessary documents may vary depending on the patient. They may also differ depending on the nature of the consultation and the patient's health condition.

Therefore, please confirm the specific documents required with the coordinator when making your reservation.

*The necessary tests and documents will vary depending on the patient's condition and the nature of the consultation. The above is a general example of what to prepare.

How do in-person consultations proceed in Japan?

Please come to Helene Clinic at your scheduled appointment time. We will then conduct your initial in-person consultation.

The process varies depending on the nature of the consultation. However, it generally proceeds as follows:

Reception and confirmation of pre-examination questionnaire

On the day of your consultation, we will review the medical questionnaire you filled out in advance.

First, we will confirm your current health condition. We will also confirm your medical history.

Explanation of stem cell therapy

Next, the medical staff will explain stem cell therapy.

I will explain the basic principles of the treatment. Furthermore, I will explain the overall flow of the treatment.

We will also address any questions or concerns you may have. Based on this, we will provide you with the necessary information to consider your treatment options.

Review of medical history and test results, and assessment of suitability.

We will review the medical records provided by the patient. We will also review the test results.

First, we will confirm your age and medical history. Next, we will confirm any medications you are currently taking.

Furthermore, we will also review the results of blood tests, imaging tests, and other examinations.

Based on this information, we will evaluate the suitability of the treatment. We will also review the considerations when considering treatment.

Explanation of treatment methods and treatment plan

Next, we will explain the treatment methods based on the evaluation results.

We will take the patient's health condition into consideration. We will also confirm the purpose of the treatment.

Next, we will explain the available treatment options and treatment plans.

The initial consultation is expected to last approximately 45 minutes to 1 hour.

However, the time required will vary depending on the patient. It may also vary depending on the content of the consultation and the patient's health condition.

During the consultation, we don't just explain the treatment process.

Furthermore, we will explain the factors to consider when evaluating treatment options. Therefore, we aim to support patients in making informed decisions.

*This section provides general information based on the clinical judgment and treatment policies of Helene Clinic. Actual treatment content and duration may vary depending on the patient.

How are the treatment methods and the number of cells to be administered determined?

The method of administering stem cells will be determined on a case-by-case basis for each patient.

Furthermore, the number of cells to be administered will be determined on a case-by-case basis.

When making a decision, we will check various pieces of information.

• age
• Medical history
• Test results
• Current health condition
• Treatment purpose

Furthermore, we will confirm the patient's wishes regarding treatment and discuss the goals of the treatment.

The final treatment plan will be determined by the medical staff, based on medical information.

Therefore, we don't immediately decide on a uniform treatment plan during the initial consultation.

First, we will check the patient's health condition. Next, we will confirm the purpose of the treatment.

Based on that, we will consider the appropriate treatment plan.

Specific treatment methods and medication details will be explained after the examination and evaluation.

*Treatment methods and medications will be determined on an individual basis based on the patient's medical information. This article does not recommend any specific treatment.

Support for Korean patients: Korean language coordinator and interpreter available.

Helene Clinic provides support for patients who come to us from South Korea.

A Korean language coordinator will support you with consultations and medical treatment.

We also offer information about pre-consultations. Furthermore, we provide support with preparations before your visit.

Furthermore, we will provide support regarding communication during consultations as needed.

Additionally, we may be able to introduce you to medical staff who can communicate in Korean.

However, whether or not we can accommodate your request depends on the patient's wishes and the schedules of our medical staff.

Therefore, if you have any questions regarding language, please consult with the coordinator when making your reservation.

*Please note that the availability of Korean language support may vary depending on the patient's preferences and the medical staff's schedule.

Next step—what happens on the day of the procedure?

During the initial consultation, we will assess the patient's health condition and review any test results.

Based on this information, we will consider whether treatment is appropriate.

If you wish to proceed with treatment, we will follow the prescribed procedures.

First, the procedures will be carried out in accordance with Japanese laws and regulations concerning regenerative medicine. Furthermore, the process will proceed based on the treatment plan in question.

After that, treatment will be provided following the necessary procedures.

In the actual procedure, cells are collected according to the treatment plan. Cell culture, management, and administration are also performed.

In the next article, we will explain what happens on the day of the procedure.

Specifically, we will explain in detail the process from cell collection to administration.

*This section provides general information based on publicly available information from Helene Clinic and the Japanese system regarding regenerative medicine.

FAQ

Q. Can I consult with you without visiting Japan?

A. Yes. You can receive an online consultation before visiting Japan.

This is for those who wish to participate.

You can review the treatment process online. You can also consult with us about preparations before your visit.

Furthermore, we will also confirm the basic information necessary to consider the suitability of the treatment.

However, you will need to visit the clinic for an actual consultation or examination.

Furthermore, medical procedures such as cell collection and administration also require a visit to the hospital.

Q. What documents should I prepare before my initial consultation?

A. Please prepare your medical records. Documents that confirm your current health status will be helpful.

Please also prepare information about any medications you are currently taking. A photo ID is also required.

Imaging test results can be helpful when consulting about conditions such as osteoarthritis.

For example, please prepare materials such as MRI and X-ray images.

In some cases, we may also be able to provide the results of blood tests.

It's not always necessary to have test results from within the last three months. Therefore, we may be able to provide test results from within the past year.

However, the necessary tests will vary from patient to patient. The timing of the tests will also vary depending on the consultation.

Therefore, please confirm the details with the coordinator when making your reservation.

Furthermore, if you decide to consider treatment after the consultation, we may recommend additional tests.

Q. Can I receive consultations or medical treatment in Korean?

A. Patients coming from South Korea will be assisted by a Korean-language coordinator.

We provide support for communication regarding consultations and medical treatment.

Additionally, we may be able to introduce you to medical staff who can communicate in Korean.

However, whether or not we can accommodate your request depends on the patient's wishes and the schedules of our medical staff.

Therefore, if you require assistance in Korean, please inform the coordinator when making your reservation.

Why not consult with Helene Clinic about whether your condition is suitable for treatment?

If you are considering stem cell therapy, please consult with medical staff first.

It's important to check your own health status. Also, discuss your treatment goals.

Furthermore, you can also check the indications and options for treatment.

If you have any questions or concerns before visiting Japan, please use our online pre-consultation service.

Please contact the coordinator for more details.

▶ Information on online pre-consultation

Information regarding medical services

This article is based on general medical information.

We also refer to information published by Helene Clinic.

This article is for informational purposes only. Therefore, it does not guarantee the effectiveness or outcome of any specific treatment.

Treatment suitability is determined on an individual basis for each patient.

The assessment involves reviewing the patient's health status and medical history. Furthermore, medical information such as test results is also examined.

Treatment methods and medications will be determined on an individual basis.

If you are considering stem cell therapy, please consult with medical staff.

Please thoroughly review the treatment plan during your consultation and examination. Also, please be sure to understand any important points to consider when evaluating treatment options.

Supervised by: Helene Medical Team
Last updated: August 2026